samedi 11 janvier 2014

Online Scheduler - Triple Savings for Your Medical Office


Today's technology has given us many innovations unheard-of before but is vital in today's pace of modern life. An online scheduler installed in medical or in health care offices is one example of an important upgrade to the old style of person-based office work that can be automated.

With a computer-based scheduler that works as an appointment scheduler and also as an automated medical receptionist working 24/7, your understaffed office can benefit in more ways than can be seen. These come in the form of several savings.

With an automated scheduler, your personnel can work more by attending to your patients' needs instead of attending to the phone. It can handle the appointment scheduling as well as servicing as an appointment reminder, whether to your medical patients or to clients of your health care facility. Your office manpower is then utilized more efficiently.

Moreover, your virtual assistant can search as well as set appointments with your clients (if yours is a healthcare facility) or patients (if it is a medical clinic). It can forward their calls to your emergency contact numbers or relay to voicemails (if it is non-emergency) on request. In effect, this is a low-cost office front desk back-up receptionist.

Web-based assistant

With an interface that is web-based, your assistant utilizes a state-of-the-art speech recognition application that gives it a natural language interacting facility with clients and patients. (It supports English, Spanish, French and Chinese languages.) The design is HIPPA compliant and it has a strict security and privacy protection.

It can take in patients' and clients' phone calls, in a natural language dialogue with a modern visual design that is user-friendly even for non-technical people. It also supports shared practice scheduling for multiple doctors, and other health care professionals like chiropractors, psychologists, dentists, and others.
Efficient and reliable

Your online scheduler stores very detailed logs on the reminder calls, the cancellations, and no-shows the entire time since its installation. You can always customize it to your own needs and other preferences suited to your office.

The other features include 24-hour appointment freeze to check on the unjustified cancellation of appointments, reminder logs, cancellation and re-schedule logs, and individual patient service suspension. It can synchronize your appointment information with Google Calendar so you can manage them with any handheld device. A single word text message can open your appointments.

Savings

For starters, the savings you acquire can be computed from the data that the monthly fee of your scheduler is equivalent the cost of one no-show. With this assistant in place, expect more savings with the reduction of no-shows from patients and turn around your losses in revenues.

The other intangible savings using an online scheduler is the reduction of menial tasks by your office personnel, thereby streamlining valuable manpower to better use (attending the patients and clients). Productivity is also increased with the elimination of redundant tasks.

You can help your staff manage large volumes of patients by equipping your office with a dependable online scheduler from Angelspeech, one of the best online scheduler providers.


Article Source: http://EzineArticles.com/8197331

Word Theft Means Getting Framed


According to common wisdom in neuroscience, about 98 percent of our thoughts are unconscious and automatic, carried out by the neural system. We believe we think freely, but we actually don't very much.
The linguist Charles Fillmore said that all words are cognitively defined according to conceptual "frames" - structures we use to think and understand that are part of these neural circuits in our brains.

In politics, frames are not neutral; they reflect an underlying value system, says George Lakoff, Professor of Cognitive Science and Linguistics at UC Berkeley. So, if you successfully frame a topic in public discourse, chances are good you'll win the debate because you've convinced people to adopt your values by unconsciously changing their brains.

Successful politicians understand that values are more powerful than mere facts alone. Values give facts meaning. And when a word is defined by a values frame, the frame is activated and strengthened in our brains. This is one reason why President Obama has called former President Clinton "the explainer in chief." He knows how to frame.

"The facts are crucial, but they need to be framed in moral terms to make moral sense and a moral impact," Lakoff explains. The word "redistribution"- what the flow of wealth in our society should be - is a great example. "The major political framings reflect two different moral views of democracy itself," says Professor Lakoff.

The liberal view of democracy is based on the idea that citizens care about other citizens and are willing to "redistribute" public resources that benefit everyone. That means roads and bridges, public education, hospitals, occupational safety, environmental protection, and food safety monitoring, among others.

Without these public resources, citizens cannot live reasonably well, businesses cannot run, and a market economy would be impossible. Under this view, notes Professor Lakoff, "the flow of wealth should guarantee the affordability of health care as a basic moral principle of democracy." So if you have cancer and no health care, you are not free, and if you're injured or sick and cannot maintain health, your life, liberty and happiness are in jeopardy.

Conservatives have a different view and have reframed economic terms to fit their values. They believe that democracy gives individuals the "liberty" to pursue their own interests without the government standing in their way or helping them very much. Their moral principle is individual responsibility, not social responsibility. Using public resources broadly takes away incentives for citizens to work and achieve for themselves.

The "redistribution" frame for conservatives means taking away money from hard-working Americans, who have earned and deserve it, and "redistributing" it to those who haven't earned it and don't deserve it. Under this conservative frame, using my money to pay for someone else is inherently unfair, and jeopardizes the democratic principal of individual freedom.

Now you see why "redistribution" is so loaded - one simple word that's considered to be a good thing by some and a bad thing by others.

Here's another example. In recent years, conservatives hit a home run by reducing the word "liberal" to "the L-word," as if it was a curse. How? By masterfully framing so the original meaning is lost.

Stung, but not to be outdone, liberals quickly went back to a Teddy Roosevelt era word, calling themselves "progressives," which inherently suggests that their opponents are backward and regressive.

For our purposes, who's right and who's wrong doesn't matter because the point is about effective communications, a lesson for writers. It's not just about words or facts. Writers must also learn about and consider framing their words within a context of values-if they want to get their audience's neural circuits buzzing!
Article Source: http://EzineArticles.com/?expert=Donald_L._Heymann

Article Source: http://EzineArticles.com/8222597

What Prompted Telecom Service Providers To Rework On Billing Solutions?


Expert Author Alicia GrayUndoubtedly, the telecom industry has become more exciting than ever. At present, we have the everything ranging from the conventional land line phones to the latest cell phones. The availability of so many options and services allow customers to select a service of their choice. Being an Internet service provider, it is important for a company to account for every byte of information that flows across the network. This is the reason telecom billing solutions have become important for companies engaged in providing telecom services.


We cannot deny that billing systems play a significant role for all the services offered by a telecom company irrespective of the nature or scope of service. The rates of services vary according to the area. Moreover, a new billing challenge is thrown open to a service provider at the time a customer switches to a new operator and wishes to retain his old phone number.

The companies providing mobile phone services cannot even imagine their existence without a robust billing system. A cell phone is no longer a handheld device used for making calls. It is now a device that can be used for a variety of tasks such as browsing, messaging and several other applications. The availability of a variety of options allows you opt for a customized service combination. Consequently, a billing platform needs to adopt itself to the changing service preferences of customers. There are plans where a customer is billed according to the mobile bandwidth being used by him. The billing system also needs to keep a tab on how data and voice services are being used by a customer.

A comprehensive billing solution encompasses everything from hardware to providing bills to customers. Cut-throat competition has made it mandatory for telecom companies to deploy efficient billing systems. The function of telecom billing software is no longer limited to the calculation and presentation of bills. At present, a billing system is responsible for distribution of bills as well as collection of payments.

The demands of customers all over the worlds vary according to the infrastructure, standard of living of people and technology. Customers use all kinds of services ranging from land line phones to video as well as data services. Since every service is different with the other, flexibility has become most important feature of a billing system. A telecom company needs a billing system that can appropriately handle all kinds of service combinations.

The worldwide popularity of telecom services has made billings even more important than the actual services. A customer would take no time in switching service providers if he thinks that he is not being billed accurately. Every day a new company enters the telecommunications market. This farther intensifies the completion in the market. Since there is no dearth of options, a customer might end changing service providers for the most finicky reason. Therefore, providing efficient billing services has become the need of the hour. Not only do such services help companies in solving customers' issue, but also allows them to have a competitive edge over their rivals.

Alicia Gray is a Sr. outsourcing industry professional associated with a leading contact center outsourcing company. She started her career as an accountant with a manufacturing unit. She has worked in different industries. Her association with the telecom sector is five years old. She has made significant contributions to the development of customized telecom billing software for the telecom companies.

Article Source: http://EzineArticles.com/?expert=Alicia_Gray

Professionals Rely on the Best Certified Translation Services


When companies are doing business in many different countries, they need to be able to understand many different languages. Some people are able to understand what a person is saying but may not be able to put it into another language on paper while making it keep the same meaning. Certified translation services can be hired for this process.

There are a lot of different languages in the world. Each country has their own language, and many of them have their own lettering system as well. This can get very confusing at times.

A translation company is going to specialize in knowing all of these languages. They will have translators that are able to translate English to Spanish as well as many other languages. This can be a long process for someone who is using a translation program or a device to do this for them but when they are done, the script may not have the same meaning because of the order of the words and much more.

Businesses that are doing marketing in many different companies will benefit from this. They have several resources that they could use. Some of them will hire a translator along with the rest of their employees but other companies will rely on a translation service to get this done for them.

They want to have it done quickly in most cases also. There are a lot of options available for them because most people cannot learn every language in the world in a lifetime. If they try, they may get very confused.
There are several people that know more than one language but to be able to translate a document to another language may not be possible for them. They can understand what they are reading but may not use the proper grammar also. Every country uses a different style so in order to communicate with someone in another country, people need to be able to understand their way of communication.

There are several programs to help with this process but they may not translate everything so that it has the same meaning as it did before they started translating. In business and personal communication, this is going to be extremely important. There are a lot of different types of products that are sold every day for this but not all of it is going to help the situation.

A lot of it will be good for using to figure out what someone is saying in another language. It is not good for translating an entire letter or any other kind of document. Choosing from these options and an actual translator is something that people have a hard time doing. Once they try out the products, they may choose to hire a translating company because they will get better results.

Communication is one of the most important things that every business needs. People need to be able to communicate in their personal lives as well. There are many ways that people communicate but writing and talking are very common ways.

They need to be able to understand what people are writing down or how they can get it translated quickly and easily. Hiring a translation company will be a good option because they will be able to get it done quickly and the documents will read like the person who originally wrote it wanted it to read. The arrangement of the words and phrases can completely change the meaning of many documents.

Certified translation services have many resources that they will use. They also have a staff that is fluent in many different languages. Some of them may have translators that specialize in certain languages so that a few people are not translating many different kinds of languages in one day, which can be very confusing for anyone.

Translating from one language to another can be almost impossible if someone does not have a good understanding of both languages. Hiring a company to do this can be costly. Programs that do this for people may not translate it with the same meaning either. When someone is looking for a fast and reliable company for their translation needs, they should check out http://www.wordperfect.ie. They will be able to translate many kinds of information to make it have the same meaning that was implied in another language. This is very important in personal and business communication. Word Perfect Translations can be relied upon for many kinds of translation services.


Article Source: http://EzineArticles.com/8197625

Making a Simple Telephone Call Can Increase Business

Expert Author Naomi L MoriyamaDo you have a phone but rarely use it for telephone calls? Are you constantly on your smart phone or iPhone checking emails, Tweeting, scheduling your life, updating your status on Facebook, uploading your videos on Vine with the hopes of becoming the next viral star, posting photos on Instagram, connecting on LinkedIn or posting a fabulous recipe on Pinterest? Basically doing everything under the sun with your phone except making calls. There is actually a phobia called telephonophobia or telephobia, that is a fear of the telephone and can cause a string of anxieties.

Now there is a new phobia called Nomophobia, which is the fear of being out of mobile phone contact.
Before the era of email and text, we had to rely on Alexander Graham Bell's patented invention :THE TELEPHONE.

Dialing a number and actually speaking with a person on the other end was the "norm" for doing business or making arrangements with friends and family.

So why do we use our phones for multi purposes but rarely for a telephone call? Do we find that telephone calls are invasive of our privacy? Seems like many calls these days that are from telemarketers are often reading from a script and not listening to what you have to say. An example of this is a personal experience: a telemarketer called in the early evening asking for my mother. I had informed the lady on the other end that our mother had passed away a year ago and her response was "is there a better time to reach her?"
Have our language skills evolved or devolved to email, texting, voice mail, online chatting, emoticons and abbreviations to replace actual conversation?

Text: ?4U. do u wan2 have >(""",)°> again 2nite? tmb l8r

Translation: I have a question for you. Do you want to have fish again tonight? Text me back later

Text: :@ your leaving? OK bfn TTYL

Translation: what? You are leaving. Okay bye for now. Talk to you later

If you have the fear that you will be rejected or can't remember why you were calling, write down the key points you want to talk about. If you just ramble, people may get impatient that you are taking up their time. Get to the point of why you are calling.

You can often get more information about what services their business has to offer by speaking to someone on the phone rather than in an email. Always take notes when having a telephone conversation. According to Dr. Albert Mehrabian's 1967 study, body language accounts for 55 percent, voice tone for 38 percent and spoken words for 7 percent for effective communication. People like to talk to people they feel they can trust and feel comfortable with so a telephone call with your voice at the other end may be just the right motivator to speak with a future business client.

You can summarize your telephone call in an email to confirm the points of discussion you had in the business call.

Don't forget your phone etiquette:

Use your polite manner on the phone and always identify yourself in the beginning of the call

Your tone of voice should come across as friendly and confident

Do not try and multi task during a phone call

Be a good listener and allow the other party to speak

Speak clearly and enunciate

Show courtesy, even if your call does not have a positive outcome.

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Lawyers, Government Agencies and Others Are In Need of Legal Translation


Legal matters are something that are going to take place in every country around the world. There are certain things that people do that cause problems as well as documents that need to be obtained in order to do business in a certain way or in a certain place. Legal translation is going to be necessary so that all parties involved are able to understand what is happening.

Most translation companies will only use the translators who have experience in dealing with that type of translation service. They may be hired by law firms, government agencies and many others. It is important that they can understand all languages involved and be able to speak this fluently when they are called upon.
Each and every translator that will be sent into a court room will have a lot of experience. Courts want to have the most experienced ones because they want to make sure that both parties understand what is happening. They also need to be able to speak in different languages so that they can be understood also.

Everybody needs to know what is going on in a legal matter. Not all court appearances are because someone has done something wrong though. It may be for a business matter regarding building in a certain area or the transfer of authority in a business.

Legal matters are not always fun to deal with and can be difficult to understand without the confusion of a language getting in the way. The wording of documents is going to be extremely important. Everybody has to be able to understand what each one says and be able to interpret in the same way.

Legal documents can be difficult to interpret for some people. Having experience will be necessary in this situation. People can interpret the wording in many different ways if they are worded wrong.
Government agencies may deal with people that speak many different languages because they have to deal with people in different countries around the world. They need to have a responsible translator that is able to deliver what they need when they need it. This is very important.

Having a legal translation company that can deliver no matter what the demand is will be important. It is important that their other load of work from other customers does not get in the way because it is important that they can deliver. Every customer's translation is important.

Another benefit to using a translator for legal matters is that they will be quick on the interpretation for their clients. They will be able to translate what is being said into another language quickly and easily. Each party does not have to wait for the interpretation because they will say it as soon as it is spoken to them.

This helps global communities communicate and negotiate easier. When the information is translated properly, there will not be any misunderstandings. Each translator will have a specific project that they specialize in.
Having someone available for every situation is important in any translation company. The demand for translators is growing all over the world because people travel to other countries more and more. Traveling is common for business and personal reasons than it was several years ago.

The department of criminal justice will need to have a reliable translator so that they can get the stories straight between two parties when there is a criminal case. Each court system will have a different need. This is why it is important to have a variety of options available to them. Using a company that has people who are experienced with legal translation will be important because they will have many translators at their service when they need them.

Translating from one language to another can be almost impossible if someone does not have a good understanding of both languages. Hiring a company to do this can be costly. Programs that do this for people may not translate it with the same meaning either. When someone is looking for a fast and reliable company for their translation needs, they should check out http://www.wordperfect.ie. They will be able to translate many kinds of information to make it have the same meaning that was implied in another language. This is very important in personal and business communication. Word Perfect Translations can be relied upon for many kinds of translation services.

Article Source: http://EzineArticles.com/?expert=Jimmy_Gashi

Article Source: http://EzineArticles.com/8197631

How Telecom Billing Solutions Shifted Gears For Telecom Service Providers and Customers?

Expert Author Alicia Gray
The telecom industry and the entire technical world were taken by a storm after the development of telecom billing systems. The telecom companies heaved a sigh of relief after the creation of an efficient system that mapped consumer usage. In addition, the systems proved to be extremely useful for converting the mapped data into an informative bill for customers. Customer Relationship Management remains the most important part of any telecom billing procedure.

At present, a large number of companies are trying their level best to make their presence felt in the telecom segment. Consequently, the competition continues to increase with every coming day.

The companies providing telecom services very well realize that customers can easily look out for a new service provider in the telecom industry if they are not satisfied with the services provided by a company. This is the reason that the companies are being provided with advanced customer-oriented services such as real-time billing and multi-lingual support. The customers of telecom companies are also provided with support for common applications and enhanced billing options. No doubt, all of us expect considerable advancement in telecom billing software in the future.

We cannot deny that a robust billing system remains the most significant aspect of an efficient billing system. Radical advancements in technology have provided customers with ample options to choose from. All of us agree that an increase in competition has made it mandatory for telecom companies to provide these services. Therefore, competent telecom billing solutions are essential for billing of services, distribution of bills and collection of payments.

The demands of customers vary on a worldwide scale according to the standard of living of people, infrastructure and technology. There is a new addition to the assortment of telecom services every other day. We realize that every service differs from the other in some way or the other. This is the reason companies look for a flexible billing system that is capable of handling different service combinations.

Another popular service that is increasingly gaining ground among customers is mobile services. Well, a cell phone or a mobile phone is no longer a device that is only used for making calls. It has a variety of other applications as well. A mobile phone is used for handling calls, browsing, messaging as well as many other functions. Since a plethora of service choices available to a customer, he can select any number of services. Therefore, a billing system that can adapt itself to the changing needs of customers is inevitable.

Comprehensive and organized billing systems not only ease the burden on telecom companies, but also enable customer care services to enhance their performance. For instance, an inclusive billing platform allows an American contact center deployed by a telecom company to communicate all the information associated with a customer's bill to him. The responsibilities of a billing service are not limited to calculation of bills. It is responsible for distributing bills and collecting payments as well. A customer can view his bill online and make the payment whenever he wants to.

Alicia Gray is working as an outsourcing specialist with a leading company engaged in providing call center services and telecom billing systems. She started her career as an accounts executive with a software company and gradually rose to higher positions. She regularly writes articles to educate readers on the use and benefits of advanced financial software solutions.

Article Source: http://EzineArticles.com/?expert=Alicia_Gray